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AQA GCSE Business · Theme 3

Production
Processes

Job, batch and flow production — and lean manufacturing techniques

⚙️ 3 production methods 🔄 Lean production ⏱ 20 min 📝 3 practice questions
Learning Objectives

By the end of this lesson you will be able to…

The Three Methods

Types of Production

Job Production

One unique item is made at a time to meet a specific customer order.

Examples: wedding cake, bespoke suit, bridge, luxury yacht

Batch Production

A group of identical products is made together, then the machinery is switched to the next batch.

Examples: bread (loaves), clothing (sizes), paint (colours)

Flow Production

Products move continuously along a production line. High volume, standardised output.

Examples: cars, smartphones, canned drinks, newspapers

Production Method 1

Job Production

Key Feature

Each product is made individually, often to a customer's exact specification. Highly skilled workers are usually required.

Advantages

  • High quality, unique products
  • Can charge a premium price
  • Workers have variety and job satisfaction
  • Meets exact customer requirements

Disadvantages

  • Very high labour costs — skilled workers needed
  • Slow production — cannot achieve economies of scale
  • High unit cost — cannot spread fixed costs
  • Hard to forecast demand for unique items
Production Method 2

Batch Production

Key Feature

Products are made in groups or batches. Each batch is completed before the next begins. Machinery is retooled between batches.

Advantages

  • More flexible than flow — can produce variety
  • Lower unit cost than job production
  • Can respond to different customer orders
  • Easier to maintain quality within a batch

Disadvantages

  • Machine downtime between batches (costly)
  • Stock of part-finished goods can pile up
  • Less efficient than flow production at scale
  • Workers may find repetitive batch work monotonous
Production Method 3

Flow Production

Key Feature

Products move through a continuous production line — 24/7 in some factories. Workers and machines each perform one specialist task.

Advantages

  • Very low unit cost — economies of scale
  • Extremely high output volume
  • Easy to automate — reduces labour costs
  • Consistent, standardised quality

Disadvantages

  • Very high set-up costs — expensive machinery
  • No flexibility — hard to change the product
  • Breakdown of one machine halts the whole line
  • Repetitive work leads to low worker motivation
Comparison

Production Method Comparison

FactorJobBatchFlow
Unit costHighMediumLow
Output volumeVery lowMediumVery high
FlexibilityVery highMediumVery low
Worker skill neededHighMediumLow (specialised)
Labour costsVery highMediumLow (automated)
Set-up costsLowMediumVery high
ExampleBespoke suitLoaves of breadCars on a production line
Lean Production

What is Lean Production?

Definition

Lean production aims to minimise waste while maximising value. Originally developed by Toyota, it focuses on continuous improvement and efficiency.

Lean Technique

Just-in-Time (JIT) Production

Definition

JIT means materials arrive exactly when needed in production — no large stockpiles. Pioneered by Toyota to eliminate warehousing waste.

Benefits of JIT

  • Reduces storage costs and warehouse space
  • Less cash tied up in stock
  • Reduces risk of stock becoming obsolete
  • Encourages strong supplier relationships

Risks of JIT

  • Any supplier delay halts production
  • Cannot cope with sudden demand spikes
  • Requires very reliable suppliers and transport
  • No buffer stock as a safety net
Real world: COVID-19 exposed JIT's weakness — global supply chain disruptions left car manufacturers unable to produce because of a shortage of microchips.
Technology

Automation in Production

Practice Question 1 of 3

A baker makes 200 white loaves, then resets the equipment to make 150 wholemeal loaves. Which production method is this?

AJob production
BBatch production
CFlow production
DLean production
Correct: B. Batch production involves making groups (batches) of identical products before switching to the next batch. Here, 200 white loaves are one batch, then the equipment is reconfigured for 150 wholemeal loaves — a classic batch production example. Job production makes one-off items; flow is continuous with no resetting.
Practice Question 2 of 3

A car manufacturer uses a production line running 24 hours a day, 7 days a week, producing 500 identical cars per day. Which production method does this best describe?

AJob production — each car is bespoke
BBatch production — cars are made in groups
CFlow production — continuous, high-volume, standardised output
DJust-in-Time production
Correct: C. A continuous production line running 24/7 producing standardised items in high volumes is flow production. It uses highly automated machinery with each station performing one specialist task. This method achieves the lowest unit cost but requires massive capital investment and offers no flexibility.
Practice Question 3 of 3

A manufacturer introduces Just-in-Time stock management. Its main supplier suffers a factory fire and cannot deliver materials for 2 weeks. What is the most likely consequence for the manufacturer?

AThe manufacturer is unaffected as it holds large buffer stocks
BProduction halts because there is no stockpile of materials to fall back on
CThe manufacturer switches instantly to a different product line
DLabour costs fall because fewer workers are needed during the delay
Correct: B. The key risk of JIT is that it holds minimal or no buffer stock. If a supplier fails to deliver, the manufacturer has nothing to fall back on and production stops. This is why supply chain reliability is critical for JIT businesses. Buffer stock systems are more resilient to supply disruptions but cost more to hold.
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